Warranties, Guarantees, Terms and Conditions
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Manufacturer's Warranty:
Wine Racks America, Inc. warrenty all wooden, wine racks for each
product life. This service protects against any defects in materials, or workmanship, performed by WRA.
If a defect should arise, contact us immediately. We will arrange repair or replacement of the defective item. |
Money Back Guarantee:
We provide a 30 Day Money Back Guarantee on every purchase from Wine Racks America. Customers that are dissatisfied need only return the product within 30 days for a refund, less a 10% restocking fee. Our restocking fee is the industry's lowest.
Money back guarantee does not include custom made products. All sales on custom products are final. Wine Racks America may, at its sole discretion, repair or replace custom made items as stipulated by the manufacturer's warranty.
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Order Cancellation:
Provided your order has not shipped, you may cancel for any reason, for a full refund.
If you choose to cancel your order, please contact our customer
service department quickly to ensure the product will not be shipped.
Cancellations after shipping will be subject to our 30 Day Money Back Guarantee. Our customer service department
can be reached at 1-888-373-6057. |
Guaranteed Shipping Delivery Dates:
3-Day, 2-Day or Next Day Services: In the event ordered items arrive later than the guaranteed delivery date on your order receipt, you may contact us within five business days for a refund of shipping fees. This refund may be full or partial, and is entirely at our discretion. Buyer agrees that under no circumstances will Wine Racks America be held liable for any damages or claims resulting from items arriving after the guaranteed delivery date. |
Email Notifications:
After you place your order, we may occasionally notify you of product updates, promotions or special announcements. You may opt-out of emails by unsubscribing or contacting us directly. |
We reserve the right to changes or update terms and conditions, without notice. |
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